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Shipping Policies
All items are shipped from the United States.
We ship all items within two days of receiving your order.
Free shipping inside the US-Mainland, we ship USPS Priority mail.
You will receive notification of any delay or cancellation of your order. NOTE: Once an order is processed and shipped, a package cannot be re-routed to a different address other than the address you select on this checkout page.


Warranty
Each product is fully guaranteed by the manufacturer (unless specifically stated otherwise). The complete warranty is included with the product. The manufacturer's warranty covers repair or replacement of defective parts, subject to the conditions set forth. On most items, Bushidoing offers an exclusive 14 day exchange/refund policy.

If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 14 days, subject to a return authorization from Bushidoing.
Returns are subject to a restocking fee, depending on the condition of goods and packaging material.
All returns require a Return Authorization (RA) number, which you can obtain by contacting us. Please note that an RA number does not guarantee final disposition. All returns are subject to inspection.
All exchanged or returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled out), and accessories. Please do not tape or write anything on the item or packaging.

Return Procedures
Pack the products into a shipping box with plenty of packing material, and tape securely. Write the RA number issued by us clearly on the outside of the shipping carton. Any merchandise returned to Bushidoing without prior authorization will be refused. Please ship your parcel back to Bushidoing freight prepaid. Bushidoing suggests that you use USPS. Bushidoing cannot accept COD or freight-collect shipments. No goods will be accepted for exchange or return without authorization.
Returned merchandise must include all factory packed accessories in the original carton with all UPC and Bar Codes intact. Incomplete returns will receive a reduced credit reflecting any missing accessories. Return merchandise must be double boxed with no writing on the manufacturer's box. Your Return Authorization Number must be displayed prominently on the outside of the shipping box.

Return Shipping Costs
You are responsible for shipping any return product to us. In the case that you exchange a defective product for a new product, we will provide and pay for the outbound shipping for replacement merchandise. Returned merchandise must arrive no later than 14 days after we provide you with a Return Authorization Number.
Please Note: Customers will receive less than a full credit on any merchandise returned to Bushidoing as "refused" or "undeliverable" (excludes freight damaged goods) due to the cost of return shipping charges incurred by us.
Returns meeting the conditions outlined above will be processed within 5 business days following receipt. Processing may be slightly extended during peak business periods.
Last Updated: 1 Nov 2007 04:10:40 PDT home  |  about  |  terms  |  contact
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